Contact

Email

[email protected] — general questions, licensing, anything that does not belong in a public issue.

Bugs and feature requests

Open an issue in the project repository. A report that includes the Ragmux version, the provider involved and the request that failed is worth three that do not.

Please do not include API keys, SECRET_KEY, database URLs or document contents in an issue. Redact them first.

Security

If you believe you have found a vulnerability, do not open a public issue. Use GitHub private vulnerability reporting or email [email protected]. We acknowledge reports within 3 business days and aim to ship a fix or a documented mitigation within 30 days for high and critical issues. Please give us that window before disclosing it. The full policy is on the security page.

Include what you did, what happened, and the version you tested. A proof of concept helps; please keep it to systems you own or are authorised to test.

What to expect

Ragmux is built by a small team, in the open. Issues are triaged as we get to them, and there is no support contract behind this address. If you need a response on a schedule, say so and we will tell you honestly whether we can meet it.